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Survey Monkey - 10/21/2009 5:23:43 PM   
EclecticJoy


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Technically, >>> surveymonkey.com <<<

Has anyone ever used this website?

If so, please tell me what you thought about it.

On the surface, it seems pretty impressive.


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RE: Survey Monkey - 10/21/2009 5:28:56 PM   
Grace-N-Mercy


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I have only used Survey Monkey to answer surveys sent to me. It seems that most meaningful surveys are using this service. I can't tell you anything about technical issues, but it seems to be widely used among people completing their dissertations who are very careful about confidentiality, anonymity, etc. So someone completing their dissertation is going to have more information than me.

I just love how you research everything so carefully!

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RE: Survey Monkey - 10/21/2009 5:32:45 PM   
EclecticJoy


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Wow, Gracie YOU are quick!

I haven't even changed my siggy yet to reflect this thread.


I'm happy to hear about the confidentiality aspect; that's a huge thing - protecting the confidentiality of my clients (and/or anyone else, for that matter). I had read something similar in the site's FAQ, but it's always great when an outside source confirms stuff like that.

Thanks for the info!


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RE: Survey Monkey - 10/21/2009 5:42:23 PM   
Grace-N-Mercy


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hehe! I am quick on the draw... sometimes.

What I like about it is that they are supposed to keep your survey separate from any personal information that's given. For instance, for a student to get people to take the survey, they will give them the opportunity to win a gift card. But the student is to never receive the names of the people who complete the survey. And yet I can enter my name and address/email for a chance to win. I don't usually care about getting a gift card (I never seem to win anyway).

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RE: Survey Monkey - 10/22/2009 3:59:50 PM   
wb4dwd

 

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I always thought the name was rather off-putting. I once refused to do a survey because of the name. But as it turns out they offer a reliable and useful service.

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RE: Survey Monkey - 10/22/2009 11:09:11 PM   
jhuperetes


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My company used it internally (25K+ employees in 30+ countries), and several vendors send feedback forms in the same fashion.

I do not like it. But, if you don't/can't to use your own, then try Google Docs. It is free, no advertisement, the forms can be completed in e-mail or as a web page, and the results are tabulated automatically into a spreadsheet.
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RE: Survey Monkey - 10/23/2009 5:31:14 AM   
momma_bee

 

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We have used it at work so on one hand, that is a several 1000 employee company with international offices and a major presence on the stock market.

On the other hand, when given a survey about a course that you took that was beneath your experience level but still required you are never asked if you knew 99% of the material going in, you are only asked if you learned something new and will you use it.

In other words, it is like any other survey and the results are dictated by the questions.
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RE: Survey Monkey - 10/23/2009 9:25:13 AM   
EclecticJoy


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Thank you all for your responses; I appreciate your time.





quote:

ORIGINAL: Grace-N-Mercy

hehe! I am quick on the draw... sometimes.

What I like about it is that they are supposed to keep your survey separate from any personal information that's given. For instance, for a student to get people to take the survey, they will give them the opportunity to win a gift card. But the student is to never receive the names of the people who complete the survey. And yet I can enter my name and address/email for a chance to win. I don't usually care about getting a gift card (I never seem to win anyway).
I'm confused . . . Why were students trying to get people to complete surveys? Were those surveys created by students? Was there a contest (re: gift card as prize)? And if so, was the decision to have a contest connected to the survey a decision of the author(s) of the survey, or was that decided upon by Survey Monkey?





quote:

ORIGINAL: wb4dwd

I always thought the name was rather off-putting. I once refused to do a survey because of the name. But as it turns out they offer a reliable and useful service.
Tell me, please, what about the name that you find off-putting.





quote:

ORIGINAL: jhuperetes

I do not like it.
Can you give me some specific aspects that you don't like?





quote:

ORIGINAL: momma_bee

In other words, it is like any other survey and the results are dictated by the questions.
I completely agree. If the survey doesn't allow for more than a "yes / no" response as an answer, I won't complete the survey.




~ ~ ~ ~ ~


In case y'all need to know some particulars to respond further in this thread, the survey that I'm working on is business-related (although, not job-related - neither to me nor to the survey recipients), It's going to be sent to probably 75-100 people.

I've created the initial rough draft of the survey; and 3 of us are revising it. We're into our 2nd draft . . . so we're being pretty thorough. LOL

We're keeping it pretty simple. There's 8 questions that the recipientswill be able to either answer by choosing "a, b, c or d" -or- by rating on a scale of 1-5. There's two questions where the recipients will actually write their answers (one question involves whether the recipient wants to be contacted; and if so asking them to supply whichever contact information they want to give -and- the other question simply asks if the recipients has any other comments).


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RE: Survey Monkey - 10/23/2009 11:32:09 AM   
poetessfree


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We've used it at our college and it seems really helpful. We students were evaluating our professors. I think it is a great and reliable website.

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Post #: 9
RE: Survey Monkey - 10/23/2009 11:42:30 AM   
jhuperetes


Posts: 1564
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I see few changes to the system, and limited features that should be in there but aren't. Specifically the interface. Authentication through various methods, such as certificates, LDAP, etc.

Only one account can manage the survey, last I checked.
As a commercial package, I would like to see auditing with multi-account administrative capabilities.
Roles would be nice - that is viewer only, data editor only, template editor only, etc.
There is little assurance of data security, albeit I know where it is stored, and I know it is secure.
Customer support is a not a concept known at this vendor by our experience.

There is more, but I can't tell you.

/edit spelling

< Message edited by jhuperetes -- 10/23/2009 11:57:49 AM >
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RE: Survey Monkey - 10/23/2009 11:48:00 AM   
Grace-N-Mercy


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quote:

ORIGINAL: WhiteRoseBlessings


quote:

ORIGINAL: Grace-N-Mercy

hehe! I am quick on the draw... sometimes.

What I like about it is that they are supposed to keep your survey separate from any personal information that's given. For instance, for a student to get people to take the survey, they will give them the opportunity to win a gift card. But the student is to never receive the names of the people who complete the survey. And yet I can enter my name and address/email for a chance to win. I don't usually care about getting a gift card (I never seem to win anyway).
I'm confused . . . Why were students trying to get people to complete surveys? Were those surveys created by students? Was there a contest (re: gift card as prize)? And if so, was the decision to have a contest connected to the survey a decision of the author(s) of the survey, or was that decided upon by Survey Monkey?




The surveys were scientific research studies. For instance, they may want to know about a student's experiences with a certain subject, so they design an instrument to measure that student's level of knowledge about that particular subject and opinions about their experiences. But to get people to actually complete it, they usually offer an incentive, such as a drawing for a gift card, as a thank-you. The decision to offer the incentive had nothing to do with Survey Monkey (SM), but I think it's common practice among students, so SM makes it safe and easy to do.

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RE: Survey Monkey - 10/23/2009 11:50:09 PM   
AlwaysR8chel


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From: Indiexas :P
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quote:

ORIGINAL: WhiteRoseBlessings

Tell me, please, what about the name that you find off-putting.

.
.
.
.
...... I don't like the name either. I am a person who feels 'monkey' has a bad connotation...

For me... monkeys are little, selfish, demanding critters with no respect. They are on my list of least favorite animals....

Now others may feel differently...


... my 2 cents!


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RE: Survey Monkey - 10/25/2009 7:14:26 PM   
kubinio

 

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I am using www.mysurveylab.com , similar functionality and available for free , so far. :)
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RE: Survey Monkey - 10/25/2009 10:33:58 PM   
APZR


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While I have received many survey request from SurveyMonkey, I rarely participate in any survey. Most are worded with a distinct desire of predetermined results. It's obvious in the authors questions and there is no chance to offer a narrative explanation... IE: they don't really want input, they want skewed data to wave in someone else's face.

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